Frequently asked questions
Here are some frequently asked questions about our company.
You can reach our service team by email at info@radiologie-netzwerk-nrw.de, by phone
After your examination, you will receive access to our multiportal, where your images and findings will be stored for 60 days. During this period, you can download your data from there and save it permanently.
In addition, we are happy to save your test results in your personal electronic health record (ePA) or, if you prefer, send them to you via encrypted email.
Of course, you are also welcome to stop by our office in person to pick up a printed copy of your results.
The electronic health record (eHR) is a centralized digital system that has been available nationwide in Germany since April 29, 2025. It was introduced to improve medical care, facilitate the exchange of health data, and give patients more control over their health information.
The ePA is a digital record that stores important medical information, such as:
- Doctor's notes and medical reports
- Medication Plans
- X-rays and lab results
- Vaccinations, Allergies, Diagnoses
All individuals with public health insurance automatically receive an ePA—unless they actively opt out (the “opt-out” model). Use of the ePA is voluntary, but health insurance providers automatically make the file available if no objection is raised.
Magnetic resonance imaging (MRI) is a procedure that uses magnetic fields and radio waves to produce cross-sectional images of your body. It is a specialized form of imaging that, unlike computed tomography, does not use X-rays. It is particularly effective at visualizing soft tissues, such as the brain, muscles, internal organs, and blood vessels.
An MRI scanner consists of a ring-shaped magnetic tunnel, a radio transmitter and receiver that is placed around the area of the body being examined, and a table on which the patient is moved through the magnetic tunnel. The examination is controlled from a control station outside the MRI room. The cross-sectional images obtained are displayed on a monitor and can be exposed onto film, similar to CT or X-ray images.
Since this procedure uses magnetic fields and radio waves, you, as a patient, must remove all metal objects, such as keys, and items that are sensitive to magnets, such as credit cards or hearing aids.
Computed tomography (CT) is a specialized form of X-ray examination in which the body region under investigation is visualized "slice by slice."
Through a technique known as "windowing," different types of tissue (e.g., lungs, bones, soft tissues) can be displayed with exceptional detail. Using mathematical algorithms, arbitrary cross-sections and three-dimensional images can be generated. A particular advantage of CT is the short examination time, even when scanning large areas.
A CT scanner consists of a short, ring-shaped tunnel (gantry) in which a system comprising an X-ray generator and detectors rotates around your body, thereby generating cross-sectional images. The examination is controlled from an operator console located outside the CT room. The collected data is processed by a computer into individual cross-sectional images, which can then be displayed on a monitor and printed onto film—similar to standard X-rays.
During the scans, you will lie on a patient table that moves through the gantry opening. You may be administered a contrast agent to make certain structures of your body more clearly visible. The actual scanning time lasts only a few seconds for each sequence.
Prior to certain examinations using MRI or CT—such as scans of the brain, soft tissues of the neck, blood vessels, or the chest and abdomen—you may be administered a contrast agent. This measure helps to enhance the examination results, enabling the physician to interpret the images more easily and effectively. Most people tolerate the contrast agent without any issues, experiencing nothing more than a brief, fleeting sensation of warmth.
If a contrast agent is administered during an MRI examination, adequate kidney function must be ensured. This is clarified during the medical consultation. In cases of doubt, we perform a rapid kidney function test beforehand.
Since the contrast agent administered during CT scans contains iodine—which can trigger allergic reactions in some people—please speak with your doctor beforehand regarding any existing allergies.
Modern radiology relies on equipment that is extremely expensive to acquire and maintain. Furthermore, during a radprax full-body check-up, your entire body is examined using magnetic resonance imaging (MRI). This is a very time-consuming process. In return, however, MRI enables the examination of nearly all organ systems with a very high degree of accuracy.
And some abnormalities are detected “from the outside”—or via an ultrasound examination—only at a later stage, whereas modern MRI allows for the visualization of pathological changes at a very early stage.
As a rule, our full-body check-ups do not involve the use of X-rays. We utilize Magnetic Resonance Imaging (MRI), a technique that generates high-resolution images through the use of magnetic fields and radio waves. Supplementary procedures—which may involve X-rays—are employed only in cases of a specific individual medical indication, for the purpose of further clarifying a particular finding.
Preventive check-ups provide clarity regarding one's current state of health. Fortunately, most of our clients who visit us solely for preventive purposes—and who feel healthy—leave with the reassuring knowledge that, health-wise, everything is in the "green zone."
Only very rarely do we detect a pathological change. Precisely in such cases, targeted measures can often prevent the onset of a disease.